Last updated: May 5, 2026
Pro Cyc, Inc. (“Pro Cyc,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have when you use our website, request a quote, create an account, purchase products, upload files, or otherwise communicate with us.
Our website address is: https://www.procyc.com
Information We Collect
We collect information that you provide directly to us, information collected automatically through the website, and information related to quotes, orders, customer support, marketing, and website security.
Information You Provide to Us
We may collect the following types of information:
- Contact information, including name, phone number, email address, and comments submitted through our contact form.
- Quote and project information, including first and last name, phone number, email address, company name, company address, country, state, city, ZIP or postal code, and details about your project.
- Uploaded files, including photos, drawings, diagrams, or other files you choose to submit so we can better understand your space, project, or product needs.
- Newsletter information, including email address.
- Account information, including name and email address.
- Order and checkout information, including name, email address, billing address, shipping address, purchased products, order history, and transaction status.
- Customer communications, including emails, form submissions, quote requests, support requests, and other correspondence.
Uploaded Files
If you upload photos, drawings, diagrams, or other project files, we use those files to evaluate your project, prepare quotes, recommend products, provide support, or maintain project records.
Uploaded files may include images of customer spaces, facility layouts, studio plans, or other business-related information. Do not upload files that contain sensitive personal information or confidential information unless it is necessary for your request.
We do not use uploaded project files, photos, drawings, or diagrams for marketing, public display, case studies, social media, or promotional materials without permission.
Payment Information
We use third-party payment processors to process online payments, including credit card payments, PayPal, Apple Pay, and Google Pay through WooCommerce-supported payment services.
Pro Cyc does not receive or store your full credit card number. We receive limited payment-related information, such as payment status, transaction confirmation, tokenized payment details, and order records needed to process and manage your purchase.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring pages
- Approximate location derived from IP address
- Interactions with ads, forms, pages, and embedded content
- Cookie and similar tracking information
We use this information to operate the website, improve performance, measure marketing effectiveness, detect security issues, prevent fraud and spam, and understand how visitors use the site.
How We Use Information
We use collected information to:
- Respond to contact requests
- Prepare quotes and product recommendations
- Process orders and payments
- Ship products
- Manage customer accounts
- Provide customer service
- Review uploaded photos, drawings, diagrams, or project files
- Send newsletters or marketing emails when you sign up to receive them
- Measure website traffic and advertising performance
- Track conversions from advertising campaigns
- Improve website content, product pages, and user experience
- Protect the website from fraud, spam, malware, unauthorized access, and security threats
- Maintain business, tax, accounting, warranty, and legal records
- Comply with applicable laws and regulations
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to keep the site working, improve performance, analyze traffic, support ecommerce functions, protect against fraud and spam, and measure advertising results.
Cookies may be used for:
- Shopping cart and checkout functionality
- Login and account sessions
- Security and fraud prevention
- Website analytics
- Advertising conversion tracking
- Remarketing and audience measurement
- Embedded media and third-party content
We use tools such as Google Analytics, Google Tag Manager, Google Ads conversion tracking, and Meta Pixel. These services may collect information about your device, browser, website activity, and interactions with ads or pages.
You can control cookies through your browser settings. Blocking some cookies may affect site functionality, including account login, cart behavior, checkout, or form submissions.
Depending on your location, you may have additional choices regarding cookies, analytics, advertising, sale, sharing, or targeted advertising.
Analytics and Advertising
We use analytics and advertising tools to understand how visitors use our website and to measure the performance of our marketing campaigns.
These tools may help us understand:
- Which pages visitors view
- Which ads or campaigns lead to visits, quote requests, or orders
- How visitors move through the website
- Whether a visitor completes a purchase, form submission, or other conversion action
We may use this information to improve our website, evaluate advertising performance, measure conversions, and show more relevant ads on third-party platforms.
We do not sell personal information for money. Some analytics and advertising activities may be considered “sharing,” “targeted advertising,” or similar activity under certain privacy laws. Where applicable, you may have the right to opt out of those activities.
Third-party advertising and analytics providers may process information according to their own privacy policies and settings.
Ecommerce and Orders
Some products are available for purchase directly through our website, including portable cycloramas, paints, and accessories.
When you place an order, we collect information needed to process the transaction, fulfill the order, ship products, provide customer service, and maintain business records. This includes name, email address, billing address, shipping address, purchased products, order history, and payment status.
Order records are generally retained for tax, accounting, warranty, fraud-prevention, customer service, and legal purposes.
Forms and File Uploads
When you submit a form or upload files, we use that information to respond to your request, evaluate your project, recommend products, prepare quotes, and provide support.
Uploaded files may include images of your space, drawings, diagrams, or other project-related materials. These files are used for business purposes related to your request.
We do not use uploaded project files, photos, drawings, or diagrams for marketing or public display without permission.
Newsletter and Marketing Emails
If you sign up for our newsletter or marketing communications, we collect your email address and use it to send updates, product information, company news, or related marketing messages.
We use Mailchimp to manage some email communications. You can unsubscribe from marketing emails by using the unsubscribe link included in those emails.
Transactional or service-related emails, such as order confirmations, quote communications, shipping updates, or customer service messages, may still be sent when necessary.
Third-Party Services
We use third-party services to operate our website, process orders, manage communications, measure marketing activity, protect the site, and support business operations.
These may include:
- WooCommerce
- Payment processors for credit cards, PayPal, Apple Pay, and Google Pay
- Google Analytics
- Google Tag Manager
- Google Ads
- Meta Pixel
- Mailchimp
- Microsoft Outlook / Microsoft 365
- QuickBooks
- Quote-management systems
- Wordfence
- Yoast
- Spam and security tools
- reCAPTCHA
- YouTube or Vimeo
- Google Maps
These third parties may process personal information according to their own privacy policies, service terms, and legal obligations.
Embedded Content
Pages on this website may include embedded content from other websites, such as videos, maps, images, or other media.
Embedded content behaves as if you visited the third-party website directly. These third parties may collect data about you, use cookies, track your interaction with the embedded content, and combine that activity with information from your account with that third party if you are logged in.
Examples may include YouTube, Vimeo, and Google Maps.
Security and Spam Protection
We use security and spam-prevention tools, including Wordfence and reCAPTCHA, to protect the website, forms, user accounts, and ecommerce functions.
These tools may process technical information such as IP address, browser data, device information, form activity, login attempts, and other signals used to detect spam, abuse, fraud, or unauthorized access.
How We Share Information
We may share information with service providers and business partners that help us operate our website and business, including providers for ecommerce, payment processing, shipping, email, analytics, advertising, accounting, security, customer service, and quote management.
We may also share information when necessary to:
- Fulfill your order
- Respond to your request
- Process payment
- Ship products
- Provide customer service
- Protect against fraud, spam, or security threats
- Comply with legal obligations
- Enforce our terms or protect our rights
- Complete a business transaction, such as a merger, acquisition, restructuring, or sale of assets
We do not sell personal information for money. Some privacy laws define certain advertising, analytics, or tracking activities as “sharing,” “targeted advertising,” or “sale.” Where applicable, you may have the right to opt out.
How Long We Retain Information
We retain personal information for as long as needed to fulfill the purposes described in this Privacy Policy, including customer service, quoting, order fulfillment, accounting, tax, warranty, legal, security, and business recordkeeping purposes.
Examples:
- Contact and quote requests may be retained while there is an active business relationship or as reasonably needed for future support, quoting, or recordkeeping.
- Order records are generally retained for tax, accounting, warranty, fraud-prevention, customer service, and legal purposes.
- Account information may be retained while your account remains active.
- Email marketing information may be retained until you unsubscribe or we remove inactive contacts.
- Security logs may be retained for a limited period as needed to protect the website and investigate abuse.
- Uploaded project files may be retained as needed to evaluate, quote, support, or document your project.
We may retain certain information longer where required or permitted by law.
Your Choices and Rights
Depending on where you live, you may have rights regarding your personal information. These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request a copy of your information
- Object to or restrict certain processing
- Opt out of certain advertising, sale, sharing, or targeted-advertising activities
- Withdraw consent where processing is based on consent
- Unsubscribe from marketing emails
Some rights may be limited by legal, security, accounting, tax, warranty, fraud-prevention, or business-record obligations.
To make a privacy request, contact us using the information below.
State Privacy Rights
Depending on your state of residence, you may have additional privacy rights. These may include rights to access, correct, delete, or obtain a copy of personal information, as well as rights to opt out of certain sale, sharing, targeted advertising, or profiling activities.
We do not sell personal information for money. Some analytics and advertising activities may be considered “sharing,” “targeted advertising,” or similar activity under certain privacy laws.
Residents of states with applicable privacy laws may contact us using the information below to exercise their rights.
California Privacy Rights
If you are a California resident, California law may provide additional rights regarding personal information, including the right to know what personal information is collected, used, disclosed, sold, or shared; the right to request deletion; the right to correct inaccurate information; the right to opt out of certain sale or sharing activity; and the right not to be discriminated against for exercising privacy rights.
We do not sell personal information for money. However, some analytics and advertising activities may be considered “sharing” under California privacy law.
California residents may contact us using the information below to exercise applicable rights.
International Visitors
Pro Cyc is based in the United States and works with customers in many countries. Product availability, shipping options, payment methods, and order fulfillment vary by destination. Some products cannot be shipped to certain countries because of carrier limitations, distributor arrangements, product restrictions, customs requirements, or other business and legal reasons.
If you access our website, request a quote, submit project information, upload files, create an account, or place an order from outside the United States, your information may be processed in the United States or in other countries where our service providers operate.
Privacy laws in those countries may differ from the laws where you live.
Depending on your location, you may have additional privacy rights regarding access, correction, deletion, restriction, objection, data portability, withdrawal of consent, or complaints to a data protection authority.
Children’s Privacy
Our website is intended for business customers and general audiences. It is not directed to children, and we do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, contact us and we will take appropriate steps to remove the information.
How We Protect Information
We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, ecommerce system, or transmission method is completely secure. We cannot guarantee absolute security.
Links to Other Websites
Our website may link to other websites. We are not responsible for the privacy practices, content, or security of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
For privacy questions or requests, contact:
Pro Cyc, Inc.
9811 SE Lawnfield Road Clackamas, OR 97015
Email: contact@procyc.com
Phone: 503-723-7448